||PDC Spa &
I wanted to get this message off to you for several
reasons as you will see mentioned below. My wife and
I have had an amazing experience with the PDC
Factory and PDC Spa & Pool World.
We first visited the PDC factory back in July when
we spoke to Dave Rolley. Dave showed us around the
PDC showroom. We then obtained dealers in our area
and we choose PDC Spa & Pool World.
Upon arriving at PDC Spa & Pool World we knew
exactly what we wanted and were ready to order. At
PDC Spa & Pool World we were greeted by Sherry (who
is now retired). She wrote up our order and was
extremely helpful and friendly in answering any of
our questions that we did not ask at the factory.
Lead time was 12 to 15 weeks at that time.
We wanted the Spa for Christmas Day 12/25/2020 as
that will be my 40th anniversary of a farming
accident that severely mangled my left leg.
Hydrotherapy as well as prayer played a major role
in a full recovery, so we are celebrating 40 years
of walking and thanksgiving to Our Lord Jesus for
His faithfulness to us. (Continued)
At the end of November, we received a call from
Steve from PDC Spa & Pool World to schedule the
delivery. Our PDC Biscayne Hydrotherapy Spa was
delivered 12/01/2020. Your installer, Tim is
exceptional. I had guys ready to unload the spa
and the install went without a hitch. Tim showed
me the features of the spa and how to use them. He
also installed the Wifi component that is
currently on back-order with one that he had
received to test with. He said since he does not
have a tub in the showroom that he can test with,
they talked about it and brought it to install at
my place and he would then use the one that was on
back-order when it arrived. The ControlMySpa app
with the equipment is excellent. I can set the
temp 40 minutes before I go into the tub from my
Iphone or Ipad as well as make any changes.
Please feel free to send Tim, your installer on
a field trip over to my home to see it working and
how we are using it. The wifi component is a MUST
have. I would also like Tim to have the
opportunity to enjoy my hydrotherapy spa with me
as a Thank You. As an installer I am sure he does
not get to relax in the tubs that he installs and
I would like him to have that opportunity. The PDC
spa is truly an amazing product and experiencing
what it can do in the way of Hydrotherapy, the
product sells itself. I am off on Friday’s so if
you want to send him on a paid field trip to my
home to see the Wifi component and experience the
PDC Luxury Spa, I would love to do that for him as
My personal thanks to Tim for his professional
installation, great customer service, friendly
personality, his demeanor and character. Many of
my friends are looking to do something similar to
what we have done and I can continue to tell them
of our experience. Please make sure Tim knows how
happy we were with him during our install. Good
employees are very hard to find. Being a long time
employee of the same company myself, I know what
it takes to make others feel appreciated.
When Lisa called me on 12/02/2020 to give me
the results of my water test, she was amazed. My
well water had perfect levels of PH and hardness.
I passed all the local inspections and have been
in the spa every evening since 12/03/2020. I will
continue with all the hydrotherapy options as part
of my daily routine. I have not found anything yet
that I would change. Please feel free to use us as
a reference for the PDC Spa and PDC Spa & Pool
World. I did a considerable amount of
investigation before I made this purchase.
Christmas to all of you at PDC Spa & Pool
May each of you know personally the
Christ child that was born to die on
Calvary’s cross for our sins and rise again.
Here is a Song from the Ball Brother’s
“It’s About the Cross”.
Please share this letter, song and
Christmas greetings with all your staff.
|Kirsten B. D. Writes:
SATISFIED?!?! WE SURE ARE!!!!! PDC spa & pool are head & shoulders above the rest. VERY informative helpful honest company (Sherry is the best!!) We are THRILLED this company was recommended to us and will highly recommend the same to others!!! Our hot tub is BEAUTIFUL & we are LOVING every minute of it:)
|The hot tub is awesome!! We are loving it!
I couldn't have been happier with how the purchase, install, and support has been. I was especially impressed with
your technician. He was very courteous and extremely helpful through this process. I thanked him once, but please pass on again how grateful I am.
Thank you all again and enjoy your holiday!!
We appreciate the Professional and Friendly service we receive! Every question asked receives a prompt response! The Service Tech and Sales People Are Very Professional and assets to The PDC Spa Team/Family! We Highly Recommend PDC Spa World to everyone! Buying our new spa from PDC SPA World was A Great Experience!
S & G Johnson
Started dealing with your store about 3 years ago. After traveling to Allentown and having some bad experiences with
________ found out about your store in Lehighton. We were pleased with the service and stock and selections, so we have been going there ever since. It is close and the people are friendly. Thanks.
It is a relief to come to PDC Spa & Pool World with any situation or problem and it’s always handled with courtesy. Nice to have somewhere to go and not have to go to Allentown.
We have only good things to say! Special Thank You to Woody- Thank you for going the extra mile coming to our house several times , measuring and making sure the location of our pool would be in code with our township. Jr. & Jim did an excellent job setting up our pool and then explaining how to use the chemicals. Appreciate your kindness!1
THIS PLACE IS GREAT!!!! PEOPLE ARE SO FRIENDLY!!!
I get a lot of great info from service people and as well as awesome prices. Very friendly people!
Pool & spa service personnel are excellent. Knowledgeable, prompt, and courteous. Do a great job opening & closing the pool and spa repairs. Staff, especially Sherry, is so pleasant and helpful any time I need help balancing chemicals. Fortunate to have a facility so close to home.
I discovered you through my efforts to find a facility that was knowledgeable about the care and treatment of the water in my hot tub. I had been calling many advertisers in the yellow pages only to get the run around about water treatment and maintenance. When I reached your facility I knew that At Last I’d finally found someone who had knowledge, but also courtesy to fill my needs. It is indeed a pleasure to do business with you, as well as recommend you to any and all that I come into contact with. Thanks for being there and having a well trained staff.
T & C Schilling
You saved me from puncturing my pool wall when I couldn’t clear up the water! I was so frustrated but you helped to turn the water crystal clear.
PDC Spa and Pool World is very customer friendly. They help you find the problem and fix it. I drive farther to get there because of their great service. I recommend them to all my friends.
Wonderful!! JUST BOUGHT A HOT TUB!
Love sales and service! Thank you so much!
We love to deal with your company. You answer all our questions and are always happy to help us. This is our first year with our pool and we have asked you for help on numerous occasions. The staff has been very helpful. The products you carry are great too. Thanks for a great season.
What a fun store! I was very impressed with your layout. It feels like you could just lounge poolside. Your employees were very nice. Thank you.
C & B Kimler
I used to go to ………………. and then I was recommended to come here. I love it here because all the sales associates are friendly and very helpful. I wish I would have found out about you sooner. Great Job!!!
They were very kind and knowledgeable when I purchased my pool last year. They made sure everything was taken care of from installation to filling it up and starting the filter. I sent my father here because of your excellent service.
Sherry and all the people there are so friendly and helpful. They actual go out of their way to help solve your problem and get the parts you need.
PDC Spa & Pool World has everything you
need to make every day a relaxing vacation in the privacy
of your own home. We have been in the business of
providing specialized service for our customers for over
We carry a variety of above ground pools and liners.
Installation of our above ground pools, spas and saunas
are done by our own certified factory trained technicians.
Free computerized water testing is provided to help keep
your water sparkling clean.
We have working spas and saunas in our showroom
you the customer can come in and try them out before
Contact us or stop by our
amazing showroom where we have many spas
on display, the finest saunas, top of the line above ground pools and a
large selection of parts, supplies and accessories for all of your needs.
Our knowledgeable and courteous staff will be glad to answer your
questions and assist you and remember we are here for you long after you
purchase your spa with regional delivery and installation as well as
expert factory trained technicians will assure you years of carefree
PDC Spa & Pool World.. Vacation At Home